1win Terms & Conditions for Kenya

Effective Date: September 25, 2025

Last Updated: September 25, 2025

These Terms & Conditions constitute a binding legal agreement between you and 1win, governing your access to and use of myshambadigital.co.ke for sports betting and casino gaming services within the Republic of Kenya. By creating an account or accessing our platform, you acknowledge full acceptance of these terms and confirm your compliance with all applicable Kenyan gambling regulations.

Eligibility and Account Creation Standards

1win operates exclusively for individuals who meet stringent eligibility criteria established under Kenyan law and our internal compliance protocols.

Age and Legal Capacity Requirements

All 1win users must be at least 18 years of age and possess full legal capacity to enter into binding contracts under Kenyan law. We implement comprehensive age verification procedures using National ID documentation, passport records, and third-party verification services. Individuals attempting to circumvent these age restrictions face immediate account termination and forfeiture of all funds.

Geographical Access Limitations

Our sports betting and casino gaming services are exclusively available to residents of Kenya with valid Kenyan identification documents. Users traveling outside Kenya may experience restricted access to certain platform features. Attempting to access 1win services from prohibited jurisdictions through VPNs or proxy servers constitutes a material breach of these terms.

Account Registration Obligations

Each individual may maintain only one 1win account for sports betting and casino activities. Multiple account creation, whether intentional or accidental, results in immediate suspension of all associated accounts. You must provide accurate, current, and complete registration information including your legal name, residential address within Kenya, valid phone number, and authentic email address.

User Conduct and Behavioral Standards

1win maintains a secure and fair gaming environment through strict enforcement of user conduct standards applicable to both sports betting and casino gaming activities.

Prohibited Activities and Restrictions

Users are strictly forbidden from engaging in fraudulent betting practices, collusion with other players, exploitation of software vulnerabilities, or any form of advantage play that compromises the integrity of our sports betting or casino gaming systems. Additionally, creating fake accounts, sharing account credentials, or facilitating unauthorized access to our platform violates these terms.

Responsible Gambling Compliance

1win promotes responsible gambling practices in accordance with Kenyan regulatory requirements. Users must not exceed their financial means while engaging in sports betting or casino gaming. We provide deposit limits, session time controls, and self-exclusion options to support responsible gambling behavior. Violation of self-imposed limits or attempting to circumvent responsible gambling measures may result in account restrictions.

Anti-Money Laundering Cooperation

All 1win users must comply with Kenya's anti-money laundering legislation by providing legitimate source of funds documentation when requested. Suspicious transaction patterns, unusually large deposits, or rapid withdrawal requests trigger enhanced due diligence procedures. Failure to cooperate with these investigations results in account suspension pending regulatory review.

Sports Betting Terms and Regulations

Our sports betting services operate under specific terms designed to ensure fair play, accurate odds calculation, and proper settlement procedures for all wagering activities.

Betting Acceptance and Settlement

1win reserves the right to accept, reject, or limit any sports betting wager at our sole discretion. All bets become final upon acceptance confirmation displayed in your account. We settle sports betting wagers according to official results provided by recognized sporting authorities and statistics providers. Disputed outcomes are resolved using official league or tournament rulings.

Odds Fluctuation and Market Suspension

Sports betting odds displayed on our platform fluctuate continuously based on market conditions, betting volumes, and event developments. We may suspend betting markets due to technical issues, significant team news, or suspicious betting patterns. Bets placed on suspended markets are voided and stakes returned to user accounts.

Maximum Payout Limitations

1win imposes maximum payout limits on sports betting winnings to maintain operational stability and regulatory compliance. These limits vary by sport, market type, and user account status. High-value winning bets may require additional verification procedures before payout processing.

Casino Gaming Rules and Procedures

Our casino gaming section operates under distinct terms governing slot machines, table games, live dealer experiences, and other casino entertainment offerings.

Game Integrity and Random Number Generation

All 1win casino games utilize certified random number generation systems audited by independent testing laboratories. Game outcomes are mathematically random and cannot be predicted or manipulated by users or our platform. We maintain detailed game logs for audit purposes and dispute resolution.

Progressive Jackpot Participation

Casino games featuring progressive jackpots operate under specific contribution and payout rules. Jackpot contributions are automatically deducted from qualifying game sessions. Progressive jackpot wins are paid according to the game provider's terms and may be subject to additional verification procedures.

Live Dealer Gaming Standards

Our live dealer casino games are conducted by professional dealers in controlled studio environments. Users must maintain respectful conduct during live gaming sessions and refrain from disruptive behavior in chat functions. Inappropriate conduct results in immediate removal from live dealer tables.

Financial Terms and Payment Processing

1win operates comprehensive financial systems supporting secure deposits, withdrawals, and account management for sports betting and casino gaming activities.

Deposit Methods and Processing

We accept deposits through various payment methods including M-Pesa, bank transfers, credit cards, and other electronic payment systems popular in Kenya. Minimum and maximum deposit limits apply to different payment methods. Deposits are processed immediately upon confirmation, though some payment providers may impose processing delays.

Withdrawal Procedures and Verification

Withdrawal requests require identity verification and may involve additional security checks for large amounts or suspicious patterns. We process withdrawals within 24-72 hours after verification completion. Withdrawal methods must correspond to your verified payment methods to comply with anti-money laundering regulations.

Currency and Exchange Rate Policies

All 1win accounts operate in Kenyan Shillings (KES) with real-time currency conversion for international payment methods. Exchange rates are determined by prevailing market conditions at transaction time. Currency conversion fees may apply depending on your chosen payment method.

Intellectual Property Protection

1win maintains comprehensive intellectual property rights over our platform, software, content, and branding elements used in sports betting and casino gaming services.

Our platform design, software algorithms, betting systems, casino game interfaces, and promotional materials are protected by copyright, trademark, and trade secret laws. Users may not reproduce, distribute, modify, or create derivative works based on our proprietary content without explicit written permission.

The 1win brand name, logos, and associated graphics remain our exclusive property. Unauthorized use of our branding elements for commercial purposes or misleading representation constitutes trademark infringement subject to legal action under Kenyan intellectual property laws.

Limitation of Liability and Disclaimers

1win provides sports betting and casino gaming services on an "as-is" basis with specific limitations on our liability exposure under Kenyan law.

Platform Availability and Technical Issues

While we strive for continuous platform availability, 1win does not guarantee uninterrupted access to sports betting and casino gaming services. Technical maintenance, server issues, or third-party service disruptions may temporarily limit platform functionality. We are not liable for losses resulting from platform unavailability beyond our reasonable control.

Sports Event and Casino Game Disclaimers

1win acts as a facilitator for sports betting and casino gaming activities but does not guarantee the accuracy of sporting event information, odds calculations, or game outcomes. Users assume full responsibility for their betting and gaming decisions. We disclaim liability for losses resulting from user error, misunderstanding of rules, or external factors affecting sporting events.