1win Cookie Policy for Kenya Users

Effective Date: September 25, 2025

Last Updated: September 25, 2025

At 1win, we utilize sophisticated cookie technology to enhance your sports betting and casino gaming experience on myshambadigital.co.ke while maintaining full compliance with Kenya's Data Protection Act, 2019. This comprehensive cookie policy explains our tracking methodologies, data collection practices, and your control options for managing digital footprints during your engagement with our platform.

Understanding Cookie Technology at 1win

Cookies represent small text files automatically stored on your device when accessing our sports betting and casino gaming platform. These digital identifiers enable 1win to recognize returning users, maintain session continuity, and deliver personalized experiences tailored to your gambling preferences and behavioral patterns.

Our cookie deployment strategy aligns with Kenyan data protection principles, ensuring transparent collection practices and user consent mechanisms throughout your sports betting and casino gaming journey. Each cookie serves specific operational functions that collectively enhance platform security, performance optimization, and regulatory compliance monitoring.

Legal Foundation for Cookie Usage

1win deploys cookies based on legitimate business interests, user consent, and contractual necessity as defined under Kenya's Data Protection Act. Our cookie practices support essential platform operations including fraud prevention, responsible gambling monitoring, and regulatory reporting requirements mandated by Kenyan gambling authorities.

Essential Operational Cookies

These fundamental cookies ensure basic functionality of our sports betting and casino gaming platform, enabling core features that cannot operate without this technology.

Authentication and Security Cookies

1win employs authentication cookies to maintain your login status across sports betting sessions and casino gaming activities. These security-focused cookies prevent unauthorized account access, protect against session hijacking attempts, and maintain encrypted communication channels between your device and our servers. Without these essential cookies, secure account management becomes impossible.

Transaction Processing Cookies

Our payment processing system utilizes specialized cookies to manage deposit transactions, withdrawal requests, and bonus credit applications. These cookies ensure transaction integrity, prevent duplicate submissions, and maintain financial operation logs required by Kenyan banking regulations and anti-money laundering compliance protocols.

Platform Navigation Cookies

Navigation-specific cookies remember your preferred language settings, currency selections, and interface configurations throughout your 1win experience. These cookies enhance usability by maintaining consistent platform presentation across multiple browsing sessions and device switches.

Performance Enhancement Cookies

1win deploys performance cookies to monitor platform efficiency, identify technical issues, and optimize loading speeds for sports betting and casino gaming content.

Speed Optimization Technology

Our performance tracking cookies analyze page loading times, identify slow-performing features, and optimize content delivery for Kenyan internet infrastructure. These cookies help us prioritize technical improvements that directly benefit your sports betting and casino gaming experience, particularly during high-traffic sporting events.

Error Detection and Resolution

Technical monitoring cookies automatically detect system errors, connection failures, and software bugs that could impact your gambling activities. This technology enables our technical team to proactively address issues before they significantly affect user experience or platform availability.

Analytics and User Behavior Tracking

1win utilizes sophisticated analytics cookies to understand user preferences, improve service delivery, and comply with responsible gambling monitoring requirements under Kenyan regulations.

Sports Betting Pattern Analysis

Our analytics system tracks sports betting preferences, wagering patterns, favorite sports categories, and session durations to identify trends and optimize market offerings. This data helps 1win provide more relevant sports betting opportunities while monitoring for potentially problematic gambling behaviors as required by Kenyan responsible gambling guidelines.

Casino Gaming Behavior Monitoring

Casino gaming analytics cookies record game preferences, session lengths, spending patterns, and bonus utilization rates. This information enables personalized game recommendations while supporting responsible gambling initiatives through early identification of high-risk gaming behaviors that may require intervention.

Platform Interaction Insights

User interaction cookies analyze how visitors navigate our platform, which features receive most engagement, and where users encounter difficulties. These insights drive user interface improvements and help optimize the overall sports betting and casino gaming experience for Kenyan users.

Marketing and Personalization Cookies

With your consent, 1win employs marketing cookies to deliver personalized promotional content, targeted advertisements, and customized bonus offers relevant to your sports betting and casino gaming interests.

Promotional Content Customization

Marketing cookies enable 1win to present promotional offers tailored to your demonstrated interests, whether focusing on specific sports betting markets or particular casino game categories. These cookies ensure you receive relevant bonus opportunities while avoiding irrelevant promotional communications.

Cross-Platform Campaign Tracking

Our marketing measurement cookies track the effectiveness of advertising campaigns across different digital channels, helping us optimize promotional strategies and budget allocation for reaching Kenyan audiences interested in sports betting and casino gaming entertainment.

Third-Party Integration Cookies

1win collaborates with trusted third-party service providers who may deploy their own cookies to support specific platform functions and enhanced user experiences.

Payment Gateway Cookies

Financial service providers supporting M-Pesa integration, bank transfers, and credit card processing may utilize cookies to facilitate secure payment transactions and comply with Kenyan banking security requirements. These third-party cookies operate under their respective privacy policies while supporting 1win transaction processing.

Sports Data Provider Cookies

Live sports data feeds, odds calculation services, and statistical information providers may employ cookies to deliver real-time sports betting content and maintain data accuracy. These partnerships enable 1win to offer comprehensive sports coverage while maintaining competitive odds for Kenyan bettors.

Customer Support Integration

Our customer support platform utilizes cookies to maintain conversation history, track support ticket status, and provide seamless assistance across multiple communication channels. These cookies enhance support quality while protecting user privacy during service interactions.

Cookie Management and User Controls

1win provides comprehensive cookie management options enabling users to control their data tracking preferences while maintaining access to essential platform functions.

Browser-Based Cookie Controls

All major web browsers offer built-in cookie management features allowing you to view, modify, or delete cookies associated with myshambadigital.co.ke. You can configure your browser to block specific cookie types, require consent prompts, or automatically delete cookies upon session completion.

However, disabling essential cookies may significantly impact your ability to access sports betting markets, casino games, or account management features. We recommend maintaining essential cookies while selectively managing marketing and analytics cookies based on your privacy preferences.

1win Cookie Preference Center

Our platform includes a dedicated cookie preference center accessible through your account dashboard, enabling granular control over different cookie categories. You can enable or disable marketing cookies, analytics tracking, and personalization features while maintaining essential operational cookies required for platform functionality.

Mobile Application Cookie Management

Users accessing 1win through mobile applications can manage tracking preferences through device-level privacy settings and our in-app privacy controls. Mobile cookie management may differ from web browser options, so we provide platform-specific guidance for optimal privacy control.

Consent Management and Legal Compliance

1win implements comprehensive consent management systems ensuring full compliance with Kenya's Data Protection Act requirements for cookie deployment and user tracking activities.

Upon first accessing our platform, you receive detailed information about our cookie practices through prominent consent banners and detailed policy explanations. Your consent choices are recorded and can be modified at any time through our preference management systems.

For cookies requiring explicit consent under Kenyan law, we obtain clear affirmative action before deployment. Essential cookies necessary for basic platform operation are deployed based on legitimate business interests and contractual necessity as permitted by data protection regulations.

Data Retention and Cookie Lifespan

Different cookie types maintain varying retention periods based on their operational functions and legal requirements under Kenyan data protection law.

Session Cookie Duration

Temporary session cookies expire automatically when you close your browser or end your 1win platform session. These short-term cookies support immediate functionality without creating persistent tracking data on your device.

Persistent Cookie Retention

Long-term cookies remain active for predetermined periods ranging from 30 days to 2 years, depending on their specific functions. Marketing cookies typically maintain shorter retention periods, while security and fraud prevention cookies may persist longer to maintain platform protection.

All 1win cookies include automatic expiration dates, after which they are automatically deleted from your device. We regularly review and optimize cookie retention periods to minimize data collection while maintaining essential platform functionality.

International Data Transfers and Cookie Data

While 1win primarily operates within Kenya, some cookie-collected data may be processed by international service providers supporting our sports betting and casino gaming platform infrastructure.

Any international transfers of cookie data occur only with appropriate safeguards ensuring equivalent protection standards to those required under Kenyan data protection legislation. We maintain data processing agreements with all international partners requiring adherence to strict privacy and security standards.

Updates and Policy Modifications

This cookie policy undergoes regular reviews to ensure continued compliance with evolving Kenyan privacy regulations and 1win operational changes affecting our sports betting and casino gaming platform.

Significant policy modifications are communicated through email notifications, platform announcements, and updated effective dates prominently displayed on myshambadigital.co.ke. We encourage users to periodically review this policy to stay informed about our cookie practices and available privacy controls.

Contact Information for Cookie Inquiries

For questions, concerns, or requests regarding our cookie practices, data collection methods, or privacy controls, please contact our dedicated privacy team:

• Email: cookies@myshambadigital.co.ke
• Privacy Team: privacy@myshambadigital.co.ke
• Postal Address: 1win Cookie Policy Department, P.O. Box, Nairobi, Kenya
• Support Hours: Monday to Sunday, 9:00 AM to 11:00 PM EAT

You also retain the right to file complaints with the Office of the Data Protection Commissioner of Kenya regarding our cookie practices or any concerns about digital tracking activities during your sports betting and casino gaming experience.

This cookie policy demonstrates 1win's commitment to transparent data collection practices while delivering exceptional sports betting and casino gaming entertainment to users throughout Kenya. Your continued use of myshambadigital.co.ke indicates acceptance of our cookie deployment and data tracking methodologies outlined in this comprehensive policy.